When you or a loved one is struggling with an alcohol or drug addiction, picking up the phone for help is usually the first and most difficult step of the recovery process. At Castle Craig Hospital, making this life-saving act as simple and stress-free as possible is of the highest priority. Our compassionate, highly trained staff (some of whom are former patients) understands that you are likely in distress and feeling hopeless. Our help desk can be reached 24 hours a day to help ease your fears and guide you through this journey.

Case Assessment

Castle Craig’s highly-trained team knows that the motivation to change is an extremely powerful factor in recovery.  We aim for a seamless admissions process and want the time between you picking up the phone and first stepping through our doors to be as quick and seamless as possible.

After taking your name and contact information, the help desk will pass you onto our admissions department, where one of our therapists will work with you to complete the required case assessment.  By providing our team with a brief summary of your problems and answering questions, you will help our clinical team determine that our services are optimal for the level of treatment required. It will usually take 30 minutes over the phone to complete.

If necessary, our Consultant Psychiatrist may follow up for more information by phone or email. All information will be kept in strict confidence by our team.

To further ensure programme suitability and safe admission, our clinical team will also request the contact information of your GP or other clinicians. This will allow us to gather any and all relevant medical information.

Costs and funding

Castle Craig is committed to providing the highest quality rehab treatment possible to our patients at the most affordable price, ensuring that you or your loved can afford the best treatment programme.

Though most patients opt to pay privately, medical insurance is also an option.  Some receive funding through their national health insurer (the NHS or the local authority within the United Kingdom). Those travelling from another country might be reimbursed for treatment costs by the funding authority of your home country.

We care about our patients and we know that they may view the cost of rehab treatment as a financial burden. This is why we aim to keep our prices as low as possible, for the high quality of Consultant-led, residential treatment we offer. Our prices are between 25% and 50% cheaper than comparable treatment centres who provide professional medical and therapeutic care.

Apply for admission online

Filling in our online pre-admission form will help us to respond to your admission needs. Apply for admission online here.

Frequently asked questions

Find answers to the most commonly asked questions about admissions here.