Private Health Insurance Admissions (UK)

UK patients with insurance

Our personalised, intensive treatment programme is covered by major private healthcare providers in the UK and abroad, such as BUPA, Aetna, Aviva, CIGNA, AXA Health, Geo Blue, Coventry Health Care, Healix, Henner, JSIS (Joint Sickness Insurance Scheme of the European Union) and others.

Admission through private medical insurance can be arranged very quickly, normally within 48 hours, providing we have all relevant information.

Three actions for admission as a private patient with Private Medical Insurance

  • Find out if your insurance covers residential addiction treatment. Insurers who fund treatment at Castle Craig include: BUPA, CIGNA, Aetna, Geo Blue, Henner, Healix, Coventry Health Care, AXA Health, JSIS (Joint Sickness Insurance Scheme of the European Union) and others;
  • Request a referral to Castle Craig from your GP and send us your insurance number;
  • We will liaise with your insurance provider and arrange for admission.

Our Consultant Psychiatrist may want to discuss your admission with your GP.  Getting more information about your medical history helps us to design the best personalised treatment programme to suit your needs.

What happens next?

Once we receive confirmation from your insurance provider our Consultant Psychiatrist will carry out a pre-admission assessment. We can arrange this before we receive the doctor’s letter, to ensure the fastest service possible.

Before you arrive for treatment we will send you an admission information pack with details of what to expect when you arrive here and we will be happy to answer any further questions you might have over the phone or by email.

We are usually able to offer immediate admission in an emergency.

Contact Us

If you wish to receive funding for treatment through your private healthcare insurance plan and want more information please call our Admissions Manager, Jillian Johnstone, on 0808 302 4042 who will lead you through the process.

Page published: August 7, 2019. Page last reviewed and clinically fact-checked January 14, 2022