New patients receive a warm and caring welcome, both from staff and also from their peers. There is an overriding optimism at Castle Craig that recovery is possible.
On arrival patients receive a Welcome Pack which contains:
- An overview of the programme,
- Guidelines and procedures,
- Details of visiting times,
- Some written assessments.
New patients are assigned a ‘mentor’ from among their peers who will show them around and introduce them to the rest of the community.
A choice of bedrooms are available and all afford comfort, privacy and assist recovery. The treatment experience can be helped by a shared room environment facilitating mutual support. We offer shared bedroom accommodation which are often en-suite rooms, although a couple have adjoining bathroom facilities. There are 2 – 4 beds in these single-sex bedrooms. The rooms are large and offer personal space, storage space and often stunning views across the countryside. Single en-suite rooms are also available based on assessed need.