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How are we performing? Recent patient satisfaction levels

We regularly run audits on patient satisfaction levels to make sure we are listening and responding to what our patients are saying. Recent surveys taken in July and September found the following: Our patients describe our staff as ‘very kind’, ‘supportive’, ‘diligent’, ‘fantastic’, ‘absolute treasures’, ‘rays of sunshine’ and ‘efficient’. Every category rated 100% Good, Very Good or Excellent, with particular praise for nursing care, individual therapist care and staff support. Ratings increased to Very Good or Excellent for ‘Catering’ (88%), ‘Accommodation’ (89%), for ‘Fitness’ (89%). New fields for ‘Use of ICT’ and ‘Hygiene, Health & Safety and Infection Control’…

coronavirus castle craig rehab clinic update

Coronavirus (COVID-19) Response Update

Castle Craig is open and safe and we continue to offer our much needed residential addiction treatment for patients during the Coronavirus pandemic. A Message from our CEO, Dr Margaret McCann Information on Actions & Measures Taken at Castle Craig Hospital Castle Craig Hospital continues to provide access to essential acute medical and clinical care during this period of unprecedented health threat posed by the pandemic of coronavirus (Covid-19). Alcohol and substance use disorders are amongst the most prevalent of mental health disorders globally. Alcohol and drug users are at greater risk of Covid-19 due the health impact of alcohol…