What is the admission process?

How long will I be at Castle Craig?

Who will help me throughout my treatment at Castle Craig?

Is there always a doctor on duty?

What are the qualifications of the therapists?

What happens at the end of my treatment ?

What services are available for family members?

Can my family visit or call? Can I receive mail?

Is Castle Craig committed to quality care?

Q: What is the admission process?

A: We suggest that you visit our admissions webpage for more details.

Q: How long will I be at Castle Craig?

A: The first phase of care in the Intensive Treatment Unit (ITU) is normally for a period of four to six weeks, depending on your individual needs. You will be assigned to one of our two primary units, either in the Castle itself, or in Kirkurd, located close by within the grounds of Castle Craig. Those patients requiring detoxification will begin treatment in the Castle. If extended care is required transfer can be made to our secondary care unit in the grounds where treatment lasts on average three months.

Q: Who will help me throughout my treatment at Castle Craig?

A: Our highly experienced and trained team of staff will guide you through your personal treatment programme.

  • On arrival you are greeted by a nurse who will show you around and help to get you settled,
  • Within an hour you will see a Consultant Psychiatrist and then you will be seen by the resident medical officer who will check your physical condition and decide on detoxification therapy with your consultant,
  • Nurses at the Medical Centre help you during your first few days and monitor your physical condition,
  • Your focal therapist will greet you within twenty four hours of arrival and begin your orientation and assessment. Your therapist co-ordinates your care, monitors your progress and supports you throughout treatment,
  • The administration department is available to help you with any insurance and financial issues.

Q: Is there always a doctor on duty?

A: Night and day there are nurses and a doctor continually on immediate call. We carry resuscitation and emergency equipment.

Q: What are the qualifications of the therapists?

A: All Castle Craig therapy staff have received thorough training. They are accredited with COSCA (Confederation of Scottish Counselling Agencies), university accredited diplomas or degrees in counselling and all have international accreditations in addiction counselling (IC & RC). The therapists are members of the clinical team and their practice is under the direction of the Consultant and Medical Director.

Q: What happens at the end of my treatment ?

A: Castle Craig thoroughly prepares patients before departure and a personalised continuing care plan is developed by the focal therapist in conjunction with the medical and therapeutic team. We advise our patients on any professional follow-up that is needed, including our own aftercare groups which take place weekly at various venues in Scotland and the Netherlands. We hold regular reunions at Castle Craig for all our former patients.

Our doctors ensure that your G.P. and other relevant professionals already involved in your care receive discharge communication so that ongoing follow-up can be provided.

Before departure, we provide patients with information about their local Alcoholics Anonymous or Narcotics Anonymous groups. There is strong evidence that continued involvement in these groups improves your chances of continuing recovery.

Q: What services are available for family members?

A: We involve family members all the way through treatment, often before admission. We provide therapy conducted by a specialist therapist for the patient and their family/spouse.

We invite family members to visit Castle Craig on Sundays when we hold a family programme with educational lectures, family therapy sessions and self-help meetings such as Al Anon and Families Anonymous.

For many years we have run a successful residential family programme. This programme explores the effects of addiction on the family members and the relationship issues that are common among families and friends of addicts.

Q: Can my family visit or call? Can I receive mail?

A: Visiting hours are usually on Sundays from 1.30pm to 6.00pm, although in exceptional circumstances other arrangements can be made.

Patients may make and receive phone calls from 8.00am to 10.00pm and pay telephones are also available for outgoing calls.  We advise against telephone calls for the first week of treatment to allow patients time to settle into the programme without any outside pressures.

Enquiries can always be made to the nurse on duty or a patient’s therapist.
Patients may also send and receive mail; though for obvious reasons packages must be opened in the presence of a nurse.

Q: Is Castle Craig committed to quality care?

A: Castle Craig Hospital is regulated by Healthcare Improvement Scotland and subject to regular inspections. We are ISO 9001 accredited for all medical, nursing, treatment, and administrative procedures. These procedures include the management, training and supervision of staff. Castle Craig is also a member of the Independent Health Care Association, the European Association for the Treatment of Addictions, of which our Chairman, Peter McCann is the founder and the International Council on Alcohol and Addictions. Our health care governance arrangements ensure an ongoing commitment to quality.