Making a Referral to Castle Craig

rehab clinic

How to Make a Referral to Castle Craig

Let us guide you through our medical referral process and the steps we take in caring for your patient.

Referring Patients to Us for Inpatient Rehab

If you are a GP, therapist, or psychiatrist looking to make a referral to a residential rehab hospital, you can trust Castle Craig with the care of your patient.

We involve referrers in the admissions process and, if we have the patient’s permission, will keep in contact with you throughout their time in treatment with us.

Many people who are addicted to alcohol or drugs will require treatment in a residential setting where there is access to 24-hour medical care, supervised detox and a daily routine of individual counselling and group therapy sessions. 

Care is likely to include addicted people who:

  • Want to achieve abstinence in a safe, drug-free environment
  • Have not been able to maintain abstinence after attendance atĀ AA/NA
  • Would benefit from intensive addiction treatment in a supportive community
  • HaveĀ dual-diagnosisĀ complications such asĀ depression,Ā post-traumatic stress disorder
  • Have liver disease or other medical complications
  • Can only otherwise be put on long-term drug maintenance
  • Live in a community where they cannot escape unhealthy influences.

How to Refer Private Patients for Inpatient Addiction Rehab

  • GPs wishing to make a referral to our hospital for a private patient can immediately write a letter of referral and contact our admissions team.
  • Castle Craig accepts insurance-funded and privately paying patients from around the world. Referrals may be self-referrals from family, employers, the medical & counselling professions and substance misuse agencies.  
  • We are committed to working with referrers – private psychiatrists, doctors, other treatment clinics, private therapists, social services and other referring practitioners. This web page provides the necessary information to promote someone’s successful (and quick) admission to Castle Craig.
  • Overall, responsibility for admissions lies with the admitting doctor or medical director and the consultant psychiatrist.
  • Together with the referrer, they will gather all relevant information needed to make an initial assessment.
  • We will typically request a letter from the patient’s doctor with relevant medical information. Our consultants may then wish to speak with any treating professionals or with the patient, and we may request further information depending on the complexity of the case.
  • When determining suitability for admission, we will consider the current medical condition of the patient, the patient’s detoxification needs, chemical use history and psychiatric history.
  • Please be aware that we do not work with patient broker referral sites.

After Referral

We Will Keep You Updated During the Admissions Process and Treatment

  • After referral, our doctors conduct a pre-admission assessment to ascertain the patient’s suitability for treatment. We will continue to liaise with you during this process.
  • Before the patient arrives for treatment, we will send them our admission information pack with details of the treatment programme and what to expect when they arrive.
  • Once the patient is admitted to treatment, we will continue to liaise with you regarding the patient’s progress and discharge/continuing care recommendations by our Consultant.
  • Admissions will generally occur between 9 am and 3 pm on a working day. Monday to Thursday are preferred admission days, although we can start to arrange an admission at any time.

Discharge and Ongoing Care

Following discharge, patients will be referred back into the care of their case manager, family doctor or the referring clinician.

All patients prepare a continuing care plan as part of their discharge, and Castle Craig provides a range of continuing care services depending on a patient’s needs and location.

Payment & Insurance

Don’t hesitate to get in touch with us for an up-to-date price list.

Castle Craig is a registered hospital, and most insurers will fund treatment with us unless they offer policies that exclude therapy for mental health problems.  

Insurers who fund treatment at Castle Craig include BUPA, Vitality, CIGNA, WPA, Coventry Health Care, AXA Health, Aetna and others. We will always endeavour to assist with applications for funding from a client’s insurance company. Please get in touch with us for further information.

Are You a Healthcare Professional Wishing to Make a Referral?

Visit Castle Craig

We welcome professional referrers to visit Castle Craig to experience our environment – from our drug and alcohol detoxification unit to the Castle and Recovery Gardens rehab centres.

  • See our specialist detox unit, our safety protocols and discuss our policies;
  • Hear about the psychotherapies we offer and understand how all of our treatments tie in together and complement each other, enhancing effective and long-lasting recovery;
  • Experience one of our complementary therapies and how they support the therapy programme for patients;
  • Learn about our family counselling and how we reduce the damaging impact of addiction for theĀ whole family;
  • Learn about our relapse prevention planning, our continuing care programme and how we support patients after leaving.

Compassion & Respect

Every single person who walks through our doors matters.

Arrange a Visit

If you are a healthcare professional in the substance misuse field who wishes to visit Castle Craig before you make a referral to us, please fill out the form below, and we will do our best to facilitate your request.

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How Can Castle Craig Help?

Who will I speak to when I call Castle Craig?

When you call you will reach our Help Centre team who will give you all the information you need to help you decide whether to choose treatment at Castle Craig. If you decide that you would like to have a free screening assessment you will be asked a series of questions to build up a picture of your medical and drug use history as well as any mental health issues you are facing. If you decide you want to proceed with treatment you will be put in touch with our admissions case managers who will guide you through the admissions process.

How long is the rehab programme?

Residential rehab treatment starts at 4 weeks and can go up to 12+ weeks. Research shows us that the longer you stay in rehab and are part of the residential therapy programme, the longer the likelihood of continued abstinence and stable recovery.

How do I pay for rehab?

One concern we sometimes hear from people is how they will fund their rehab treatment. You can pay for treatment at Castle Craig privately, or through medical insurance, and some people receive funding through the NHS. The cost of rehab varies depending on what kind of accommodation you choose.

What happens at the end of my treatment?

Castle Craig thoroughly prepares patients before departure by creating a personalised continuing care plan which is formulated following discussions with the medical and therapeutic team. We offer an online aftercare programme which runs for 24 weeks after leaving treatment, in order to ensure a smooth transition back into your everyday life. Patients leaving treatment automatically join our Recovery Club where they can stay connected via our annual reunion, events, online workshops and recovery newsletters.

Get Help Today

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