Rehab treatment at Castle Craig is covered by major private healthcare insurance in the UK, Europe and globally.
Admission via private medical insurance can be arranged very quickly, normally within 48 hours, providing we have all relevant information.
Actions for admission as a private patient with Private Medical Insurance
- Call our Admissions Department who will ask some questions about the history of your addiction and advise you on how to approach your medical insurer to find out if our treatment will be covered;
- Call your insurance provider to find out the length and type of cover for residential rehab with your individual policy;
- Request a referral to Castle Craig from your GP and send our admissions staff your insurance number;
- We will liaise with your insurance provider and arrange for admission.
Our Consultant Psychiatrist may want to discuss your admission with your GP if you have a more complex history, for example if you have a dual diagnosis or a physical complication. Getting more information about your medical history helps us to design the best personalised treatment programme to suit your needs.
After your medical insurer confirms cover
Once we receive confirmation from your insurance provider we will carry out a pre-admission assessment. We can arrange this before we receive the doctor’s letter, to ensure the fastest service possible.
Before you arrive for treatment we will send you an admission information pack with details of what to expect when you arrive here and we will be happy to answer any further questions you might have over the phone or by email.
We are usually able to offer immediate admission in an emergency.
Continuing care programme
Castle Craig offers a 24 week continuing care package of online therapy and recovery coaching, once patients leave treatment. The cost of this is included in our private pay rates. Some insurers do cover the cost of this aftercare and we will support you with that when you are here.
Health Insurers who work with Castle Craig
- Axa Health
- Geo Blue
- JSIS (European Commission)
- NHS Practitioners
Insurers in Ireland who cover treatment at Smarmore Castle
- St Paul’s Garda
- ESB Staff
Insurers in the Netherlands who work with Castle Craig Nederlands
Insurers in Sweden who cover treatment with Stockholms beroendeklinik
Insurer payment process
The level of cover provided by medical insurers varies depending on the insurer and the package you have. Sometime insurers might initially only pre-authorise some of the recommended treatment period e.g. 1 week of 4 weeks treatment. If this is the case we will ask you to pay privately for the remaining weeks of your treatment programme prior to starting your treatment with us.
Once your insurer authorises additional weeks to your treatment programme, our Finance Department will refund you the privately paid costs for each week approved by the insurance company. Our Admissions and Finance teams are on hand to advise patients with insurance authorisation applications.
Contact us about residential rehab via private medical insurance
If you wish to receive funding for treatment through your private healthcare insurance plan and want more information please call our Admissions Department.