Information on Actions & Measures Taken at Castle Craig Hospital
At Castle Craig Hospital we are committed to providing compassionate care and a clinically proven treatment programme for people suffering from addictions. We want to assure you that our priority is to ensure the health and safety of our patients and staff.
In light of rapidly changing events and guidance we have formed a Major Incident COVID-19 Response Team, composed of Senior Management, Clinical Staff, infection control nurses and other relevant managers. We are taking the following action:
We are currently taking conducting telephone and online assessments for new patients, for admission to our residential rehab programme after the Covid-19 lockdown has eased. To arrange your assessment contact our Admissions Team on [email protected] or by phone on 01721 722763.
Castle Craig Online
We have launched an online programme within a framework of individual therapy, group therapy and psychoeducational lectures and workshops to those are suffering from addiction, anxiety, stress, depression and the concern of relapse at this time. For the latest information contact our Admissions Team on [email protected] or by phone on 01721 722763.
All staff are screened as they come into Castle Craig. Any staff with a high temperature are sent home.
We are maintaining the highest level of infection control and sanitisation throughout the whole hospital and all buildings. We have implemented hand hygiene protocols in accordance with guidelines issued by Public Health and made sanitation materials readily available.
Online Meetings and Programmes
We are opening up an online programme to offer therapy within a structured framework to those are suffering from anxiety, stress and depression at this time.
Patients with a therapist who is self-isolating at home are able to have ‘face-to-face’ sessions over Zoom. The feedback we have received on this has been very positive.
We are rolling-out online attendance at AA and NA recovery meetings through intherooms.com. Aftercare Groups have been moved onto Zoom.
Unfortunately no visitors are permitted at present. Patients are able to connect with family and friends through phone and online.
Regular updates are given to staff through the management system and in staff meetings where social distancing is observed. Staff have been given guidance around extra hygiene measures and 2 meter social distancing. Staff are aware that they must take their own precautions when offsite and are aware of the symptoms of Covid-19.
We would like to thank our wonderful team of dedicated therapists and nurses and all staff who continue to place their duty of care to our patients at the forefront of their work.
Increased Patient Communications
Patients are receiving regular communications from staff through community meetings, special noticeboards and with their Unit Lead Therapists. Family members and Friends of Castle Craig can keep up to date on the latest developments on our website and through social media or by calling us on 01721 722763. This web page will be updated frequently.
Ongoing Monitoring of the Situation Through the Most Reliable Channels
We are monitoring all developments on the Coronavirus front, news and recommendations from Health Protection Scotland, the Government and Chief Medical Officer and the WHO to ensure that current best-practices keep our patients and staff healthy and safe. This is a dynamic and changing situation so we will continue to monitor updates to the situation and will respond accordingly.
Our Commitment to Patients, their Families and our Staff
As a medical establishment our patients’ treatment and safety remain our primary concern. We are taking these steps in a careful and thoughtful manner to ensure that our patients can continue to receive the highest level of care in the safest possible environment and to ensure staff safety. We thank our patients, their families and our referral network for the trust placed in us at this time and we are confident that we have the clinical and managerial expertise as well as top facilities available to us on our estate, to face the challenges presented at this time.
For more information on any of the above please contact us on [email protected] or by phone on 0808 274 6351