A Fulfilling, Rewarding Career

When it comes to job satisfaction, we get it right – on a daily basis we see transformations all around us, when people leave addiction behind and regain strength and hope for the future; when family relationships are repaired; when our patients leave us and say thank you. Working at Castle Craig you will not only be playing your part in saving somebody’s life but you will also be appreciated and valued while you do it. It doesn’t get much more rewarding than this!

Delivering compassionate care and achieving the best outcomes for people suffering from addictions to alcohol and drugs and mental health conditions, is at the heart of everything we do. All of us at Castle Craig are committed to this purpose. Our staff are friendly, approachable and respectful to each other and to our patients at all times. Each one of our patients has a story, some of the amazing, some heartbreaking, and there’s always a chance to connect and get to meet new people.

A Unique Working Environment

Our work environment is unique. An 18th-century estate in the hills of the Scottish Borders, and within commuting distance from Edinburgh and Glasgow, staff have time to wander the woodland estate in their lunch break, visit the gym after work and watch the alpacas on their daily walk. Our campus is spread out so a peaceful walk is often needed to attend meetings between departments.

An Employer to Be Proud Of

You will be working at a hospital that was recently rated ‘Exceptional’ by Health Improvement Scotland and has been described in the Scottish Parliament and on BBC News as “world-renowned”. We are committed to exemplary standards of clinical governance and quality improvement and Castle Craig is highly regarded by medical referrers across the UK and internationally. 

We are always looking to connect with people who align closely with our values and who demonstrate passion and leadership qualities. If you think that’s you and you are interested in a career with Castle Craig then please contact us today.

A Place to Belong

All our staff are warmly welcomed into the ‘Castle Craig Family’ and are given the opportunity to make the most of their skills and experience, and to invest in their continuous professional development to help our patients. Each and every person who works here plays a part in supporting the future growth and success of Castle Craig.

A Workplace That Takes Care of You

A career at Castle Craig offers excellent career development and training opportunities. Perks of working at Castle Craig include a PerkBox account, free staff open gym sessions, free lunches, free parking, and a chance to work in a stunning countryside location. 


We recognise the contribution you give to our service in the following ways:

  • A competitive salary in line with NHS salary brackets
  • 29 – 34 days annual leave
  • PerkBox access
  • Staff training schemes
  • Free DBS check
  • Free parking
  • Free lunch
  • Free staff gym use
  • Employee referral scheme – receive £250 for referring a contact*.

*new recruit must pass the 6-month ‘probation’ period.

Perkbox is the online platform designed to help you do more of what you love! Castle Craig staff have access to hundreds of perks and discounts, plus fun features. Our employees’ wellness is important to us, and Castle Craig’s Perkbox contains a hugely beneficial section focusing on mental health and well-being which includes meditation, mindfulness, yoga workouts, HIIT videos, sleep therapy.

About Castle Craig and Our Other Clinics

Castle Craig was established by Peter and Dr Margaret McCann in 1988 and continues to be family-owned and family-run. Castle Craig has a world-renowned reputation in the treatment of people suffering from addictions. Located in the Scottish Borders, 30 minutes from Edinburgh, Castle Craig has the capacity to treat up to 45 patients on both its Foundation and Advanced programmes. The Castle Craig Group owns Smarmore Castle Private Clinic which is situated in County Louth, Ireland. Castle Craig has clinics in the Netherlands and Castle Craig has also recently launched Stockholms beroendeklinik (addiction clinic) in Sweden.

Treatment at Castle Craig follows the 12-step philosophy to treat alcohol and drug addiction, prescription medications dependency and gambling and gaming addiction as well as co-occurring mental health disorders.

Want to Make a Difference?

If you are searching for a role where you can help change lives and leave addiction behind, as part of a dynamic team, then Castle Craig is the right place for you.

Look at the section below to see if any current vacancies apply to you or send a speculative CV to us. Also, follow us on Linked In where we post our latest vacancies. 

Current Vacancies

Full Time Addiction Therapist

£28,000 to £37,000

We are seeking experienced addiction therapists to join our dedicated therapy team at Castle Craig Hospital.

Castle Craig is a unique place to work where you will have the support of a strong team and opportunities for professional development. You will be working alongside a highly experienced multidisciplinary team of therapists and doctors, delivering high quality therapy care to people with addictions.

Castle Craig has 4 grades of therapist from trainee, up to senior specialist.  We are accepting applications for positions in the top 3 grades:  Therapist (Grade 3), Specialist Therapist (Grade 4), Senior Therapist (4b) and Senior Specialist (Grade 5).  For a copy of our therapist grading structure, please click here. 

Duties and responsibilities

  • Biopsychosocial admissions assessment
  • Individualised treatment planning
  • Facilitation group and individual therapy and family therapy
  • Continuing care teletherapy
  • Other forms of therapy and weekend shift rota
  • Successful candidates will also be expected to co-ordinate all aspects of therapeutic care for patients including follow up with referral sources.


  • Company pension contribution
  • Lunch and refreshments
  • Gym membership
  • Free on-site parking
  • Sick pay
  • Optional over-time Teletherapy
  • Relocation assistance
  • Use of hospital gym
  • Discounts in hospital shop
  • Inservice training opportunities


  • 9am-5pm working day
  • Some weekends on rota

About Us

Delivering compassionate care and achieving the best outcomes for people suffering from addictions to alcohol and drugs and mental health conditions, is at the heart of everything we do. All of us at Castle Craig are committed to this purpose.

Castle Craig Hospital is a centre of excellence for the treatment of addiction, rated ‘Exceptional’ by our regulators Healthcare Improvement Scotland. We operate an abstinence-oriented, 12 Step informed programme for addictions and have run a successful therapy programme since 1988. We are located 30 minutes from Edinburgh and 45 minutes from Glasgow, in the beautiful Scottish Borders.

We are leaders in the UK and European rehab field, treating up to 82 patients onsite and many more via teletherapy. We also have clinics and networks in Ireland, London, the Netherlands, Sweden and France.

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Hospital Administrative Assistant / Governance & Compliance Officer (GCO)

If you have at least three years’ administrative experience and are looking to make a difference supporting administrative duties in a family-run private hospital, treating alcohol and drug addiction, then this role could be what you are looking for. We are looking for an organised person with excellent administrative and communication skills and an interest in training in hospital governance. You will be part of a diverse team, supporting across governance, management and therapy. You will be contributing to the smooth-running of the therapy programme and hospital management. As part of the role you will assist with our governance and administrative functions, underneath the Governance Manager.

Hours of Work: 40 hours (Monday – Friday 09.00-17.00) (part-time may be considered)

Salary: negotiable per annum based on experience

Location: onsite at Castle Craig, Blyth Bridge, Scotland.

For the full job description please contact HR@castlecraig.co.uk


  • Prepare and distribute daily timetables, lists and schedules and other administrative paperwork, book meeting rooms and manage meeting diary
  • Manage encrypted external communication re. patient treatment and maintain password register
  • Coordinate administration for online Zoom workshops
  • Assist with satisfaction surveys
  • Assist HR with inductions for new starts
  • Manage Hepatitis B vaccination programme for new starts
  • Assist with preparation for professional and family visits (transport, accommodation, meals, meetings, diaries, hospital tours)
  • Monitor and update hospital noticeboards and information leaflets
  • Manage stock of patient recovery literature

Governance Tasks  

Governance assistance is a large part of the role and you will be working underneath and trained by our Governance Manager to fulfil the following:

  • Assist with governance and audit requirements
  • Complete annual verification of GMC and NMC registrations
  • Support the HR Officer with the maintenance of rolling three-yearly Disclosure programme
  • Monitor staff training requirements
  • Assist with patient records
  • Take minutes of meetings

This job description is not definitive or exhaustive. It is a reflection of the present requirement and may be subject to review and amendment in light of future changes and developments. The post holder may therefore be required to undertake other duties commensurate with the post.

Person Specification


  • A minimum of three years’ experience in an administrative setting.
  • Smart professional appearance.
  • Excellent written and oral communication skills, dealing with all levels of people (patients, clinicians, directors, external people and colleagues).
  • Excellent IT skills including Microsoft Word, Excel, PowerPoint and Outlook.
  • Needs to be able to work co-operatively with team members and with other staff to achieve team and organisational goals.
  • The ability to handle sensitive information and maintain strict confidentiality with regard to both patient and corporate information.
  • Ability to prioritise own workload and work flexibly to meet organisation needs.
  • Ability to work under own initiative and be self-motivated.
  • Must be comfortable with maintaining processes / procedures.
  • Needs to be able to stay calm when under pressure.
  • Must be adaptable and comfortable dealing with changing priorities.
  • Due to the hospital’s location the post holder must be able to provide own transport to and from work


  • Familiarity with the 12 Step Treatment Model for addictions or other hospital experience
  • Should have the desire and ability to develop within the role
  • Some experience in the audit process.

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: l.haden@castlecraig.co.uk

Healthcare Assistants (Bank)

Do you want a flexible working arrangement that is rewarding at the same time? Castle Craig Hospital is looking for experienced and compassionate individuals to join our team of Full Time and Bank Health Care Assistants, helping people with addictions to get better and on the road to recovery. We are located near West Linton, in the Scottish Borders around 35 minutes from Edinburgh, 15 minutes from Peebles.

Our healthcare assistants are members of the nursing team and support the registered nurses in delivering individualised and high-quality care.

You will undertake a range of duties including physical and emotional support to patients and families under the supervision of a registered nurse and in addition assist in the smooth running of the clinical area by carrying out other duties including assisting with the admission of patients, ensuring the cleanliness and good order of the Medical Centre and clinical areas.

The hourly rate of pay is £9.09 per hour plus a 20% shift allowance.

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Catering Assistants (Full-Time)

An opportunity has arisen for a catering assistant within Castle Craig Hospital to deliver meals to staff and residents. You will work in a busy, organised kitchen with a dedicated team of chefs, led by our Head Chef, Davina.

The role consists of the following tasks:

  • Preparation and support for chefs who cook up to 200 healthy & Nutritious meals that is attractively presented and meets a strict daily time schedule
  • To support the running and operation of the kitchen.
  • Ensure the correct economic use of materials, equipment and foodstuffs
  • Correct food handling, storage temperature and logging procedures.
  • Participation with all kitchen work and cleaning schedules.
  • Serving of meals to staff and patients, breakfast, lunch and supper.
  • Accepting / checking and signing for deliveries
  • Driving the kitchen van as and when required. Moving of Thermal Food Boxes.
  • Full understanding of HACCP. Ensure staff adhere to HACCP and all documentation is completed
  • Implement / participate in and maintain a deep cleaning schedule.

Participate in a working rota over 7 days between 7.30am and 7.30pm


  • Company pension
  • Discounted or free food
  • Gym membership
  • On-site parking
  • Sick pay


  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Weekends


  • Hospitality: 1 year (preferred)
  • Food preparation: 1 year (preferred)

Job Types:

  • Full-time, Permanent


  • £10.66 per hour

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Catering Assistants (Casual / Flexi hours)

Are you looking for flexible and rewarding work?

Join us in the Castle Craig kitchen as a casual catering assistant, helping to deliver food to clients and staff. If you want a flexible role then this is ideal for you. We are located near West Linton, in the Scottish Borders around 40 minutes from Edinburgh.

Hourly rate of pay is £10.66

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Housekeeping – Reserve shift cover

We are adding to our Reserve List in our Housekeeping department to cover shifts for staff who are absent for short periods of time. If you are on our Reserve List you may be called if we are short-staffed to see if you can fill in for the day or few days. 

If you are interested in this position please complete an online application form and cover letter to: hr@castlecraig.co.uk

Bank Nurses – RGN/RMN/RN

If you are a nurse looking for a flexible working arrangement and to be a bank member of a dynamic nursing team then Castle Craig Hospital needs you on our bank nurse list.

We are a world-renowned facility treating people suffering from addictions. We are looking for high quality and skilled individuals to join our existing team of Bank Nurses. We are located near West Linton, in the Scottish Borders, around 35 minutes from Edinburgh.

You will need to be RGN/RMN/RN qualified and hold a current NMC registration.

The hourly rate of pay is £ 16.44.

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Hours of Work: Full time – 37.5 hours per week

Shift length: 10-12 hours

Salary: £32,054 per year

Experience: Nursing: 2 years (preferred)


  • registration with the Nursing and Midwifery Council (NMC). (required)
  • driving licence (required)

Nurse Job Role

To be responsible for the assessment of the care needs of patients and the development, implementation, and evaluation of care plans under the direction of the Head Nurse, thereby ensuring that a high standard of care is delivered.

Professional Standards Required

  • Maintain current registration as a nurse with the Nursing and Midwifery Council (NMC).
  • Practice within the framework of the NMC Code of Professional Practice.
  • Maintain Continual Professional Development (CPD) and satisfy the NMC’s requirements in relation to Post-registration Education and Practice (PREP).
  • Maintain confidentiality as set out in Castle Craig Hospital’s Confidentiality Procedure.

Key Responsibilities

We are looking for candidates who will be able to ensure that nursing care is delivered in accordance with Castle Craig Hospital’s policies and procedures.

In this role you be required to perform the following:

  • Be involved in the setting and maintaining of high standards of nursing care and maintain, review, and improve the quality of care.
  • Ensure the safety of patients, staff, and visitors through compliance with Health and Safety requirements.
  • Carry out risk assessments and prepare risk management plans in compliance with the hospital’s risk management procedures in collaboration with medical staff.
  • Report accidents and incidents using the appropriate forms in a comprehensive and timely manner.
  • Take charge of the nursing service on a regular basis in the absence of the Head Nurse.
  • Promote effective treatment of patients through the safe management and administration of medication including stock auditing and ordering, and the administration of medications being used for detoxification purposes.
  • Monitor and observe patients who are undergoing detoxification and promptly report any concerns to the doctor on duty.
  • Supervise and direct junior staff in accordance with the hospital’s written policies and procedures.
  • Ensure a high standard of communication at nursing shift handovers and ensure that comprehensive notes have been made in the nursing Kardex and on the electronic patient data record (KIPU).
  • Carry out the nurse’s role in the admission of patients in compliance with the hospital’s admission procedure.
  • Carry out the nurse’s role in discharge of patients in compliance with the hospital’s discharge procedures.
  • Participate in and contribute to meetings of the multidisciplinary team.
  • Ensure, in relation to the hospital’s confidentiality procedure, that all patient identifiable information is logged securely and cannot be viewed by third parties.
  • Ensure that the conduct of staff is always of a high professional standard and report to the Lead Clinical Nurse if there are any concerns.
  • Ensure that the care delivered is of a high standard and appropriate to the needs of the patients.
  • Participate in the hospital’s supervision arrangements.
  • Participate in CPD.
  • Participate in the induction of new staff.
  • Undertake such other duties as may be deemed necessary from time to time and directed by the Medical Director/Hospital Manager or Head Nurse.
  • Health & Safety Officer duties for Castle Craig Hospital

Essential Criteria

Previous working experience within a similar position
Ideal candidates have good interpersonal skills – a caring, supportive, understanding and compassionate approach to your role. You will also understand the importance of maintaining boundaries.
Experience of working with substance abuse or psychiatric nursing is a benefit.

The ideal candidate will be:

  • Flexible and used to working on own initiative
  • Strong team skills
  • Person centred
  • Responsible
  • Able and willing to undergo further appropriate training
  • A good communicator with good oral and written skills and able to undertake administrative duties within the role
  • Aware of current Health and Safety Procedure
  • Committed to the values of Castle Craig.

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

The Admissions Case Manager is part of the Admissions team at Castle Craig Hospital, which works closely with our colleagues in the Castle Health Group. The primary responsibility for the role is to manage the admissions journey from when the lead is passed from the Help Centre, through to their arrival in treatment at Castle Craig Hospital, assisting with other tasks during discharge, specifically undertaking the work as outlined below:

  • To coordinate qualifying enquiries; maintaining close contact with prospective patients and their family/friends, uncovering and helping remove potential blockers to progress of admission.
  • Conducting pre-admission assessments,
  • Working with insurance companies and public and charitable funding bodies to secure funding.
  • Liaising with GP surgeries and other clinicians involved in the case
  • Getting consultant approval for an admission and communicating appropriately when admission denied.
  • Negotiating treatment plans, getting commitments to sign up to optimal treatment packages as recommended by the therapeutic team.
  • Booking arrivals, arranging optimal bed occupancy and (where appropriate) arranging travel and communicating on patient’s arrival.
  • Being present at department meetings and relevant hospital meetings.
  • Delivering reports on hospital census and census forecast.
  • Handling admissions cancellations if needed.
  • At all stages of the process, advocating on behalf of prospective patients when liaising with clinicians at Castle Craig.
  • Liaising with the Finance Department around bursary cases, insurance company funding, public funding sources and other tasks.
  • Working on admissions with other branches of Castle Health e.g. Castle Craig Nederlands, Stockholms beroendekliniken, Smarmore Castle and CATCH Recovery London.
  • Handling first-response enquiries that come from Help Centre enquiries overflow.
  • Writing and sending discharge letters.
  • Performing other administrative duties as and when required.
  • Maintaining good relationships & two-way communications with the Help Centre team.
  • Maintaining good relationships & two-way communications with the Outreach team.
  • Notifying the Outreach team of all referrals in and all referrals out.
  • Maintaining accurate, up-to-date reports on all activities throughout the Admissions process on the CRM and MS Teams.

In order to fulfil these duties, it is essential that the Admissions Case Manager has an open and enquiring mind, and is willing to develop a deep understanding of addiction of the treatment provided at Castle Craig hospital, including (but not limited to):

  • How addiction can impact the behaviour of individuals.
  • How individuals with addiction can impact the lives of those around them.
  • What treatment options are available to people who suffer from addiction and what support is available to their loved ones.
  • How Castle Craig Hospital treats addiction, our programme and our many unique selling points.


Undertake such other duties as may be deemed necessary from time to time and as directed by your line manager or the Hospital Manager.


1. The Admissions Case Manager must be fully conversant and compliant at all times with the Hospital Policy IG01 Ensuring Confidentiality of Patient Information.

“The prohibition of unauthorised disclosure covers all information about the patient, including attendance or absence, physical whereabouts or status as patients whether or not such information is recorded. Therefore disclosure that a person is NOT or HAS NOT been attending a programme is prohibited. Any improper or unauthorised request must be met with a “non-committal” response. However, the presence of any in-patient at Castle Craig for alcohol/drug treatment may be acknowledged to callers or visitors only with the patient’s consent.”

Skills Required

Helpful, empathetic, positive call tone.

Excellent organisational skills.

Ability to multitask and perform under pressure.

Good Office Suite skills.

CRM software experience.

MS Teams experience.

Adept at using cloud-based phone systems.

Experience of addiction sector / addiction recovery preferable.

Job Types: Full-time, New-Grad, Permanent

Salary: £27,000-£29,000 per year

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

We are looking for a Recovery Advocate to join our team and help people on the path to a healthy recovery from addiction. As any former patient at Castle Craig knows, our Recovery Advocates provide a key support to patients and the therapy team, working shifts and on weekends, in a key role to support our patient community. Any candidate for this role will work 4 x 12 hour shifts in a week, weekend work is required, and you must be at least two years sober.

Requirements for the role:

  • Knowledge of the Castle Craig Treatment programme and in-depth understanding of the 12 steps of Recovery; be competent to facilitate awareness and appreciation of this programme with the community
  • Must be a competent communicator of the 12 steps programme of AA / NA
  • Able to assist the therapy team and the nursing team in the delivery of care
  • Be a team player, flexible and responsive to the needs of the service
  • Able to assist in the delivery of a high standard of care relating to all the needs of the patients, promoting their equality and dignity at all times
  • Able to be trained and competent to perform basic life support and remain updated yearly in the skills necessary to provide basic life support and recognition and management of intoxication and opioid overdose
  • Carry out all responsibilities with due regard to the hospital’s Equal Opportunities Policy.

Job Duties

  • Assist the Lead Therapist and Nurse in Charge of prioritising tasks with the line manager and ensuring assistance to the nursing team as required;
  • Monitor patient behaviours while on duty, ensuring conduct is acceptable
  • Provide short written reports at end of each shift to the team
  • Be proactive in offering assistance and support and be present in the community and available to talk with patients
  • Check patients are present at lectures and groups in good time; check smoking areas and rooms
  • Assist with setting up lecture DVDs / Zoom recovery meetings
  • Experienced trained staff to facilitate assigned groups e.g., peer evaluation, mindfulness, Step 1 groups, therapeutic readings, drumming therapy, evening reflection;
  • Deliver workshops with the approval of the Lead Therapist
  • Facilitate evening activities and exercise leading walks on occasions in evenings and weekends
  • Assist therapists with assessment and screening questionnaires
  • Supervise Skype, telephones, safe house applications and use of desktop suite in basement
  • Redirect patients and warn of violations of programme rules/expectations
  • Escort patients where necessary on various activities e.g., dentist, spa, swimming, recreational activities
  • Ensure the safety of the community by checks of buses and bags on return from any outings.
  • Ensure patient communities have left their areas tidy at the end of the evening
  • Support with delivering medical samples to West Linton
  • Support with activities in the patient shop as required.

Specific Patient Care

  • Assist nurses with patient hygiene, mobility, physical comfort, nutritional needs, eating and drinking, whilst observing and reporting specific changes when this is required
  • Assist with drug screening
  • Assist the admission of new patients, the inspection of belongings and promote patient safety
  • Assist in the overseeing and serving of breakfasts/meals if required
  • Assist in the maintenance of hospital cleanliness in particular during outbreaks and times when infection control is paramount
  • Ensure patients keep their bedrooms and living areas tidy and address any non-compliance
  • Be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff.

Hours of work may need to be flexible to meet the exigencies of the service and correspond with other rotas for nursing and therapy teams to ensure that appropriate cover is present.

Job Types: Full-time, Permanent

Salary: £21,000-£25,000 per year

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Job description

Castle Craig Hospital is a private residential addiction facility, with a focus on excellence. Set in a private country estate in the Scottish Borders, Castle Craig is approximately 10 miles from Peebles and Biggar and 20 minutes from the Edinburgh bypass. We are leaders in the UK and European rehab field. Castle Craig treats up to 90 patients at a time, and our clinic in Ireland treats 22. We have clinics and networks in The Netherlands, Sweden, and London.

Check out our website for more information: www.castlecraig.co.uk

As our Help Centre Officer, you will be responsible for answering phones, emails and web enquiries from both members of the public and healthcare professionals seeking help and information.

You will be the first line of engagement for all-new treatment enquiries, and you must represent the organisation, maintaining a high standard of client service.

You will assist in arranging the admission of patients to residential treatment. You will assist in triaging the callers and correspondents that you encounter, into other levels of care, or signposting them to alternative treatment options.

You must be well organised, computer literate, happy working as part of a team, and capable of thriving in a stimulating and fast-moving environment. It is vital that you are comfortable handling enquiries that relate to mental health and addiction.

Personal or professional experience of addiction or mental health recovery is of benefit but is not essential.

Applicants must ensure that they have a suitable work-from-home set-up free from distractions and background noise. All equipment will be provided. Occasional onsite trips usually to Castle Craig in Scotland will be necessary for your induction and for occasional onsite training days.

Castle Craig is open 365 days a year so the successful candidate must be able to work weekends where required and 8-hour shift patterns running between 9am and 8pm.

Even though you are working remotely, you will be joining a team who keeps in touch closely throughout the working day – you will always have access to a manager or colleagues to raise questions and discuss issues that arise. Many of the people contacting us are in some sort of personal crisis, and we recognise that the role of the Help Centre Officer can be challenging as well as highly rewarding. We will offer the support and training you need to look after yourself, so that you can be the best ambassador, and guide to our callers and correspondents.

Key Skills Required

  • Ability to conduct assessments
  • Be able to respond to new enquiries within provided time frames in a professional and supportive manner
  • To effectively direct enquiries to ensure that callers are given the correct support options
  • Ability to collaborate with other facility personnel to ensure appropriate recommendations and admissions
  • Appropriately manage your time to stay on top of all in and outbound communications duties across all communication channels
  • Maintain proper records by updating the CRM and EMR (Electronic Medical Record) where required
  • Communicate information in a timely manner to all connected parties and departments
  • Aim to hit all KPI targets set by your line manager

Job Types: Full-time, Permanent

Salary: £24,000-£27,000 per year

To apply for this position please complete an online application form with your CV, or download an application form and send it with your CV to: hr@castlecraig.co.uk

Speculative Job Applications

We regularly update this page with roles across all our departments – including Medical, Therapeutic, Nursing, Administration, Catering and Domestic, so please make sure you regularly check back here.

If you feel you have the skills we need but don’t see a job advertised, then please email your CV and a cover letter through our online job application form detailing your experience and what you feel you can bring to Castle Craig, and we will get back to you if there is a position coming up.

We’re sorry that we can’t promise we’ll be able to respond to every submission, especially when it relates to positions that aren’t currently advertised.

Apply for a job

You can use our online job application form to send us your CV and to copy and paste a covering letter. Remember to indicate what job you are interested in and explain how you meet the criteria for this role – based on your experience skills and knowledge. Please also take time to explain why you are interested in the role and Castle Craig.

We would be grateful if you could include the following information:

  • Current salary / remuneration package.
  • Current notice period.
  • Details of two referees (please note that the referees will not be contacted until the offer stage, and not without prior consent).

Applying from Europe & Abroad

Many of our staff come from Europe and countries outside the European Union. Successful applicants from overseas will receive a work permit as long as they are English speaking and have at least one grandparent born in the European Union.