Contacting Castle Craig by telephone

Alison Mills  Anne Goodall
Andrei Zamfir

Castle Craig is open 24 hours of every day

For more information about the admissions process, or treatment at Castle Craig alcohol and drugs rehab centre, please call our 24-Hr Help Desk on the following confidential phone lines:

UK: (24-hour): 01721 728118.
International: (24-hour) +44 1721 728 118.

We know that people don’t just seek help and advice about addiction treatment within working hours. That’s why our phone lines are open 24/7 so that we can take your call at any time and offer you advice on alcohol and drug addiction rehab. 

Our Help Desk Case Managers are waiting at the end of the phone to help discuss your alcohol and drug problems and answer any questions you have about residential rehab or our addiction treatment programme.

We have a large network of experienced professional addiction treatment resources all over the UK, Ireland, Sweden and The Netherlands, and we will help you find the right treatment choice for you, even if it’s not with us – that’s our guarantee.

Opening times

  • Monday to Friday, 8 am to 7 pm – Admissions department is open.
  • Monday to Friday, 7 pm to 8 am – Telephones manned by our reception team.
  • Weekends: 12 pm to 4 pm – Admissions department is open. Outside these hours our reception team.
  • Consultants and therapists are available 9 am – 5 pm weekdays by appointment.

We record our calls so that we can improve our service to our callers on an ongoing basis. To find out more about how we store your information please visit our privacy policy. All calls are confidential.